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How to plan the customer journey

How to plan the customer journey

Businesses and brands that understand the customer journey and address their customers’ pain points, can help improve their customer experience.

The goal here is to make the process efficient and easy to navigate. In this video, Peter presents this process, breaks it down into steps and highlights the touch-points.

The marketing mix explained

The marketing mix explained

Extended marketing mix explained

This session, run by Peter Sumpton, is incredibly important! If you don't understand the marketing mix in detail or at all, then there is a chance that you are missing out on the key ingredients that will ensure scalable success from the ground up.

How can you take advantage of opportunities after completing your SWOT analysis?

How can you take advantage of opportunities after completing your SWOT analysis?

How can you take advantage of opportunities after completing your SWOT analysis?

Looking outside of the business in order to find opportunities out there might come to you naturally or through some simple research. In this session, Peter Sumpton will show you how to think big as well as small - both points of view are important and shouldn't be dismissed. The sky is the limit, right?

How to stay open minded and take threats seriously – SWOT

How to stay open minded and take threats seriously – SWOT

Threats to your business need to be addressed and noted - especially within the SWOT Analysis.

In this talk, Peter Sumpton provides guidance on how to stay open-minded and think of threats seriously - not only in terms of competition as there is a lot more to take under consideration. This video is the last step of the SWOT Analysis - completing this will allow you to think about the future of your marketing actions.

Beginners guide to SEO

Beginners guide to SEO

Understanding SEO is a true foundation to create content on. If you are an SEO beginner - this one is for you!

With the help from Elaine from Pickled Ginger - after watching this session - you will have a much better idea of what you should be doing to help yourself to be found on Google. Good luck!