Key points
- Louis audited 100 B2B tech companies against 8 types of “brand assets” (colour, logo, visual device, typography, taglines, human identity, product UI, and sound), based on Jenny Romaniuk’s research at the Ehrenberg-Bass Institute
- 80% of companies scored as either invisible or generic. Only one scored as genuinely ownable
- Colour and logo are the most overused assets. Human identity scored well in only 14% of companies, and not a single one had developed a distinctive sonic asset, Louis called this the single biggest missed opportunity in B2B branding right now
- AI-native companies founded since 2022 show no meaningful difference in distinctiveness compared to older companies, being newer or more “innovative” doesn’t automatically mean more distinctive
- Dev tools and infrastructure companies scored highest overall, largely through heavy use of mascots. Data and analytics companies scored lowest
- Distinctiveness and differentiation are not the same thing, and confusing them is common. Differentiation is about solving a real problem uniquely well. Distinctiveness is about being instantly recognisable, even out of context
- His practical advice: get positioning right first, pick one under-used asset (sound and human identity are the biggest gaps), then commit to it fully and consistently, changing it as rarely as possible
Table of Contents
- Distinctiveness is not the same as differentiation
- What counts as a brand asset
- 80% of B2B brands are invisible or generic
- Colour and logo are overused. Sound is almost entirely untouched.
- Being new or AI-first doesn't make you more distinctive
- Dev tools companies take the most creative risks
- Three examples that scored highest
- Consistency matters more than reinvention
- Practical advice for smaller teams and lower budgets
- Measuring impact without overclaiming causation
- On whether it's worth the risk at all
Louis Grenier is a positioning and go-to-market expert for B2B companies, and previously hosted the podcast Everyone Hates Marketers. This session presented findings from his own research into how distinctive 100 B2B tech companies actually are.
Distinctiveness is not the same as differentiation
Louis opened by drawing a clear line between two terms often used interchangeably. Differentiation is rational: giving the right customer a genuinely compelling reason to buy, usually by solving a real problem better than anyone else. Distinctiveness is different: having recognisable assets that make a brand easy to spot, identify, and recall in a crowded market. The strongest brands, in his view, have both.
What counts as a brand asset
Drawing on Jenny Romaniuk’s research, Louis scored each company against eight types of assets: colour, logo, visual device, typography, taglines, human identity (a founder, mascot, or anything with a human-like quality), product UI, and sound. Each company was scored 0 to 3 per asset, for a maximum of 24.
80% of B2B brands are invisible or generic
Across the 100 companies audited, 80 scored in the “invisible” or “generic” bands. Only one qualified as genuinely “ownable.” Louis was careful to note the study isn’t a statistically rigorous sample, but the pattern, in his words, “confirmed a lot of things” he’d suspected about the category without previously having the data to prove it.
Colour and logo are overused. Sound is almost entirely untouched.
Colour and logo were, unsurprisingly, the two most commonly developed assets. But Louis argued this misses something important: visual assets only engage the parts of the brain responsible for processing images and colour. Human identity and sound tap into entirely different cognitive processes, and are proven to be more memorable as a result.
Only 14% of companies scored well on human identity. Not a single one of the 100 companies had developed a genuinely distinctive sonic asset.
“There is no evidence whatsoever that any of those 100 B2B companies have developed a distinctive sonic asset. And to me, that’s a massive opportunity.”
Being new or AI-first doesn’t make you more distinctive
Of the 100 companies, 41 were founded after the launch of ChatGPT-3 in 2022-23, and could reasonably be assumed to be more innovation-led. Louis found no meaningful difference in distinctiveness scores between this group and older, established companies.
“Even the ones that are supposed to be the smartest, the most innovative, or the most forward-looking companies don’t invest into that either, compared to the rest.”
Dev tools companies take the most creative risks
Looking across industries, dev tools and infrastructure companies scored highest overall, largely through heavy use of mascots, something Louis linked to a broader culture within open-source software of adopting distinctive, slightly unconventional branding. Data and analytics companies scored lowest, nearly three points behind on average, which Louis speculated might reflect a more risk-averse, “serious” self-image within that sector, though he was upfront that this is inference rather than proven cause.
Three examples that scored highest
Louis walked through his top three companies from the study:
- Wiz (security): a highly distinctive logo and visual language used consistently across every platform, plus the only sonic asset found across all 100 companies, which is what pushed it to the top score
- Mutiny: built around a raccoon mascot, chosen deliberately because, as Louis put it, “no other B2B company would dare to use a raccoon,” reinforced by simplified, consistent branding across the site, product, and social presence
- Linear (dev tools): known for a distinctive dark-mode aesthetic and a consistent wireframe sphere icon, applied with almost no variation across every surface
Consistency matters more than reinvention
Asked how to balance keeping a brand fresh against overhauling it too often, Louis was direct: resist the urge to change distinctive assets frequently, even when you personally feel bored of them. He pointed to Michelin’s Bibendum mascot, unchanged for over a century, as the extreme end of this principle, and grounded the advice in how memory actually works: repeated exposure alone increases how much people like something, regardless of whether it feels “fresh” to the people inside the business.
Practical advice for smaller teams and lower budgets
For anyone with limited resources, Louis’s suggested order of operations: get positioning right first (a distinctive asset built on vague positioning still won’t cut through), then choose one currently empty asset, ideally sound or human identity, and commit to it fully rather than spreading effort thinly across all eight.
On winning internal buy-in without a mandate, he offered three approaches: run a small test under your own control first and show the results afterwards rather than asking permission upfront; genuinely understand a hesitant stakeholder’s specific fears rather than trying to argue them out of a position; and where useful, share the underlying psychology, principles like processing fluency (the brain prefers what’s easy to process) and mere exposure (repetition alone builds preference) tend to land well with more analytically minded colleagues.
Measuring impact without overclaiming causation
Asked how to put a value on brand distinctiveness work, Louis was candid that isolating a single asset’s exact contribution to revenue isn’t realistic. Instead, he suggested three tiers: short-term signals like click-through and engagement rate on distinctive creative; mid-term signals like unprompted customer reactions to specific branding choices; and long-term signals like branded search volume, win rates, and revenue trends over time.
On whether it’s worth the risk at all
Pushed on whether the absence of strong branding across B2B might simply mean it isn’t worth the investment, Louis was clear that distinctiveness isn’t a guarantee of success on its own, market share, category growth, and other factors outside a marketer’s control all play a role too. But of the levers marketers can actually influence directly, he argued creativity and distinctiveness sit near the top of a very short list.